Microsoft announced its integration of AI with the Microsoft Dynamics 365 suite of products. This powerful combination will help Microsoft Dynamics enhance its deliveries through intelligent insights. AI is already dominating our daily lives because 77% of the world is using it in some form or the other. Some of the latest advancements in artificial intelligence help eliminate human error and turn data gathering tools into analytical devices that provide results with absolute precision.
Microsoft’s goal is to hasten the transformation of corporate processes with enterprise-ready, AI-infused experiences. Here, we’ll examine a handful of the most practical situations where Microsoft Dynamics 365 AI already has a demonstrable impact – across sectors, within Microsoft, and more.
Microsoft 365 AI is rapidly changing how business apps are making work more efficient, saving employees time to focus on higher priorities. And it’s enabling organizations to make better-informed decisions by making it easy to derive insights from data, helping to expand customer engagement.
Microsoft Dynamics 365 Artificial Intelligence is having a major impact in the customer support industry for several reasons. Firstly, AI-powered chatbots make it possible for customer service staff to have more personalized interactions with customers. These chatbots can provide quick answers to questions, or assist with tasks like setting up accounts or transferring funds. Secondly, AI can help companies understand what their customers want and need, so they can tailor their services accordingly. Thirdly, AI can help companies improve their service levels by monitoring user behavior and helping them determine what needs to be changed or improved in order to provide a better experience.
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