Why is my printer offline mac?

[Nortech001]

Troubleshoot a 'printer offline' status using your Mac.

Use HP Smart Diagnose & Fix (macOS)

• On a Mac running macOS 10.14 or later, use the Diagnose & Fix feature in the HP Smart app to help fix connection issues.
• Open the HP Smart app. If you do not have HP Smart, download it from HP Smart - Mac App Store, and then follow the prompts to add your printer.
• Click Printers, and then select Diagnose & Fix.
• On the Diagnose & Fix screen, click Start.
• Wait until the analysis completes. Do not close the app to avoid interrupting the process.
• On the diagnosis screen, review the results, and then click Test Print or Done.

Remove and re-add your printer

• Delete your printer from the print queue to clear errors, and then re-add it.
• Click the Apple icon , click System Preferences, and then click Printers & Scanners, Print and Scan, or Print and Fax.
• Highlight the printer you want to remove, and then click the Minus signat the bottom of the list of printers.
• Click Delete Printer.
• Click the Plus sign.
• Select your printer from the list.
• Click the Use or Print Using field, select AirPrint from the drop-down, and then click Add.

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[petergroft]

There could be several reasons why your printer appears to be offline on your Mac. Here are some common causes and troubleshooting steps to resolve the issue:

Check Printer Connection: Ensure that your printer is properly connected to your Mac via a USB cable or over a network (Wi-Fi or Ethernet), and that it is powered on.

Check Printer Status: Open the "Printers & Scanners" or "Print & Fax" settings on your Mac (found in System Preferences) and check the status of your printer. If it is listed as "Offline," select it and click on the "Resume" or "Open Print Queue" button to clear any print jobs or errors that may be preventing it from coming online.

Restart Printer: Try restarting your printer by turning it off, unplugging it from power, waiting for a few seconds, and then plugging it back in and turning it on. This can help reset the printer's connection and resolve temporary issues.

Update Printer Software: Make sure that your printer's software is up to date. Check the manufacturer's website or use the macOS Software Update feature to install any available updates for your printer.

Reset Printing System: If the above steps do not work, you can try resetting the printing system on your Mac. Go to "Printers & Scanners" or "Print & Fax" settings, right-click (or Control-click) on the list of printers, and select "Reset printing system." Note that this will remove all printers from your Mac and reset the printing settings, so you may need to add your printer again and reconfigure its settings.

Check Printer Offline Mode: Some printers have an "Offline" or "Airplane" mode that can be enabled, which will prevent it from printing. Check your printer's control panel or settings to ensure it is not in offline mode.

Greetings,
Peter